Guests staying at the W Santiago will find that they are close to a variety of attractions. They can visit Las Condes, the Parque Arauco Mall, and the Valle Nevado Ski Resort. They can also find many other places in the area around this hotel in Santiago where they will be able to shop and dine. Those staying at the hotel will be able to walk to many popular locations in the area. To reach locations that are not within walking distance, guests of the W Santiago will be able to find public transportation.

Rooms found at the W Santiago feature a variety of modern amenities including air conditioning, cable TV, cordless phones, iron and ironing board, in room safe, and a private bathroom with a shower.

The W Santiago has a 24-hr front desk, as well as a business center and meeting facilities for those who are traveling on business. The hotel has a concierge service, laundry service, and parking for those who arrive by car. Guests will be able to take a swim at the hotel's pool as well.